Is it possible to assess someone’s abilities to make judgements and decisions when they are faced with a dilemma? Traditional knowledge-based tests and exams are designed to demonstrate what participants can remember, not what they can do. Whether used in recruitment, onboarding, compliance, training, career advancement or certification, assessments that go "beyond recall" offer organizations many distinct benefits. As organizations face increasing scrutiny for how decision-making and judgment are exercised in the workplace, it is more important than ever that competency assessments focus not just on measuring knowledge but also on the deeper goal of gauging the cognitive abilities and skills that make for effective job performance including the exercise of judgment.
This session gives a general overview of why it’s important to go beyond recall in competency assessments, describes some routes to do so, and gives a practical introduction to how situational judgment assessments can measure the abilities of employees to solve problems, make decisions and exercise sound judgment.