Error
50502: UnableToGetAuthenticationDetails
Description
Error reading participant authentication details from database.
Troubleshooting
Please contact Questionmark Technical Support for assistance.
Finding more information
Visit our Knowledge Base and collection of product and best practice guides for detailed information on all aspects of using Questionmark.
The Knowledge Base contains advice on resolving issues.
Questionmark administrators should refer to the log files and contact Questionmark Technical Support with details of the issue if further assistance is required.
Questionmark participants should contact their Questionmark administrator for assistance.