Error code: 50402


50402: LicenseExpired


The licence activation period has expired.


The following table provides a list of possible causes and solutions:

Cause Solution
The licence activation period has expired. Contact Questionmark to get a new license.

Finding more information

Visit our Knowledge Base and collection of product and best practice guides for detailed information on all aspects of using Questionmark.

The Knowledge Base contains advice on resolving issues.

Questionmark administrators should refer to the log files and contact Questionmark Technical Support with details of the issue if further assistance is required.

Questionmark participants should contact their Questionmark administrator for assistance.