Error code: 50202

Error

50202: IPAddressNotPermitted

Description

Access denied. User's IP address is not permitted.

Troubleshooting

The following table provides a list of possible causes and solutions:

Cause Solution
The user's IP address isn't permitted. Allow the user's IP address.

Finding more information

Visit our Knowledge Base and collection of product and best practice guides for detailed information on all aspects of using Questionmark.

The Knowledge Base contains advice on resolving issues.

Questionmark administrators should refer to the log files and contact Questionmark Technical Support with details of the issue if further assistance is required.

Questionmark participants should contact their Questionmark administrator for assistance.