Error code: 50002


50002: QabsStartUpError


An error occurred starting the Assessment Delivery Service. Please rectify the problem and restart IIS.


The following table provides a list of possible causes and solutions:

Cause Solution
An issue with IIS prevented the Assessment Delivery Service from starting. Restart IIS.

Finding more information

Visit our Knowledge Base and collection of product and best practice guides for detailed information on all aspects of using Questionmark.

The Knowledge Base contains advice on resolving issues.

Questionmark administrators should refer to the log files and contact Questionmark Technical Support with details of the issue if further assistance is required.

Questionmark participants should contact their Questionmark administrator for assistance.