Accessibility and Questionmark

Applies to the following products: 
Questionmark OnDemand
Questionmark OnDemand for Government
Questionmark OnPremise

Questionmark is committed to making its software accessible to people with disabilities. We're continually improving the user experience for everyone and applying the relevant accessibility standards. This includes making our authoring software accessible to people creating assessments as well as making the assessment experience accessible to participants taking the assessments. This page addresses these issues and provides links to material that offer guidance on making Questionmark assessments accessible.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Questionmark is partially conformant with WCAG 2.1 levels A, AA and AAA. Partially conformant means that some criteria are not applicable to Questionmark.

Our voluntary product accessibility template (VPAT) details how Questionmark conforms with these requirements. Also available is a PDF version of our VPAT.


We encourage feedback on the accessibility of Questionmark. Please let us know if you encounter accessibility barriers at

Questionmark resources

For more information about authoring accessible assessments and taking advantage of the accessibility features built into Questionmark, see the following resources:

External resources

The World Wide Web Consortium have released guidelines on the following areas of accessibility:

  • Web Content Accessibility Guidelines (WCAG) 2.1 explains how to make web content accessible to people with disabilities. It's intended for all web content developers (page authors and site designers) and for developers of authoring tools. Note: WCAG 2.1 builds on and is backwards compatible with WCAG 2.0, meaning web pages that conform to WCAG 2.1 also conform to WCAG 2.0.
  • Authoring Tools Accessibility Guidelines (ATAG) 2.0 provides guidelines for web authoring tool developers. Its purpose is two-fold: to assist developers in designing authoring tools that produce accessible web content and to assist developers in creating an accessible authoring interface. These guidelines provide a yardstick against which the accessibility of Questionmark’s authoring tools can be measured.
  • Accessibility Features of CSS summarizes the features of the cascading style sheets (CSS) known to directly affect the accessibility of web documents.

The following list gives examples of tools that can be used to check the accessibility of webpages. These tools may be useful for authors testing their assessments to see if they are accessible. It can, however, be difficult to test dynamically created content (as opposed to static pages) in some of these tools:

  • CAST is a non-profit organization that uses technology to expand opportunities for all people, including those with disabilities.